Frequently Asked Questions

What does Intelliifyx do?

Intelliifyx is an AI automation and software services business building chatbots, voice/call agents, CRM and workflow automation, appointment booking, AI/API integrations, and custom software.

What is an AI Front Desk?

The AI Front Desk is the agreed main offer combining an AI chatbot and AI call agent for customer response, lead qualification, follow-up, and appointment booking workflows.

What does the AI Chatbot do?

It can respond to website and WhatsApp inquiries, collect and qualify lead information, trigger agreed follow-up, and help request or book appointments, subject to the approved scope and integrations.

What does the AI Call Agent do?

It can support inbound and outbound calls, missed-call handling, lead qualification, follow-up, and appointment booking based on the agreed call flow and telephony integration.

Can it integrate with my CRM?

CRM integration can be scoped. Feasibility depends on the CRM, API access, account permissions, and the agreed project scope.

Can it integrate with WhatsApp?

WhatsApp lead response may be included when the required WhatsApp Business account, provider access, templates, and applicable fees are available and agreed.

Can it book appointments?

Appointment request or booking workflows can be configured with the agreed calendar or CRM tools and availability rules.

How long does implementation take?

Timing depends on scope, integrations, client access, approvals, and testing. Estimated milestones are stated in the proposal or scope of work.

What does setup cost?

AI Front Desk (Chatbot + Call Agent): USD 2,950 setup, approx. PKR 818,000. AI Chatbot Only: USD 1,500 setup, approx. PKR 416,000. Both are paid 50% on signing and 50% on go-live.

Is maintenance included?

The first 30 days of maintenance are included. After that, optional maintenance is USD 297/month (approx. PKR 82,300) for AI Chatbot Only or USD 497/month (approx. PKR 137,800) for the full AI Front Desk.

Are third-party usage fees included?

No. Third-party platform and usage charges are separate from setup pricing and are paid separately by the customer where applicable.

How much do API and telephony costs normally cost?

Estimated usage costs are USD 50–150/month for chatbot and USD 150–400/month for call-agent usage. Actual costs depend on traffic, provider rates, and usage.

Do you work with international businesses?

Yes. Intelliifyx operates from Pakistan and primarily serves businesses in the United States and United Arab Emirates.

What industries do you work with?

The featured AI Front Desk offer is for real estate agencies, brokerages, teams, and other businesses handling inbound leads. Intelliifyx also supports broader AI and software automation needs across industries.

Do you offer custom automation?

Yes. CRM/workflow automation, lead follow-up, appointment booking, custom AI/API integrations, business-process automation, and internal software automation can be scoped separately.

What payment methods are available?

Available methods depend on the invoice and payment provider enabled for your transaction. PayFast will be shown as a payment option only after merchant approval and live integration.

What is your refund policy?

Refund requests are reviewed based on project stage, completed work, committed resources, and third-party costs. See the Refund Policy; approval is not automatic.

Is there physical shipping?

No physical goods are normally sold or shipped. Services and deliverables are provided electronically/remotely unless a specific agreement says otherwise.

How do I contact support?

Email info@intelliifyx.com or call +92 336 7715943.

What are your support hours?

Monday–Saturday, 10:00 AM–7:00 PM Pakistan Standard Time (PKT / UTC+5); Sunday closed. Support outside standard hours may be available to active clients depending on their agreement.